Online reviews are a staple of our lives now. Why should you care about the reviews that your company or products are getting online? Here’s what we have found!
Most of us are used to super-fast delivery times for our online purchases, and with the ongoing pandemic that may not be happening. Why? Supply chains are seriously disrupted. Meaning, there is no way for a retailer to guarantee when a package will actually arrive. What can retailers’ control?
As brands are pulling there “non-essential” spending, many are wondering if their advertising budget should be cut as well. What do the customers want?
What is the difference between Multichannel and Omnichannel marketing? And why might a Omnichannel approach be valuable right now? What is the difference between Multichannel and Omnichannel marketing? And why might a Omnichannel approach be valuable right now?
What can you do to keep in contact with your customers now that digital communication is the only form of communication? Building relationships with customers is key. No matter what the world around us looks like, people still need to do business.
What can you do to help cut through all the noise that consumers are dealing with now? Get personal. Think about your costumers as people. What can you do to help them?
In this time of economic turmoil, how can you keep the customers you already have? Think about your customers empathetically. What are they going though right now? Why might they hesitate to buy right now? Remember, Customers usually don’t stop buying, they just postpone.
Eight months ago, Sales Force surveyed 8,000 customers worldwide to see how customer engagement trends have changed. They found that we were in the middle of engagement revolution. Now, just a few months later, the world is a drastically different place. The “revolution” in how we engage with our customers, has been sped up. We have surged forward to get to where we were already heading.
Reach out to us today and get a complimentary business review and consultation.
